Training Terms & Conditions

Payment & Card Information

Payment must be made in advance to secure a delegate place on a training course. Payment can only be completed online by following the course booking process on the Beverley Bell Consulting Ltd. and Beverley Bell Training Services Ltd. website. All delegate bookings will be followed up by a representative from Beverley Bell Training Services Ltd., in order to finalise the booking. If you wish to discuss a delegate booking prior to making an online payment, please contact Beverley Bell Training directly, by using the training telephone number or the email contact details published on our website. Payment made online is encrypted and secured via a third party service provider. Payment card details are not visible to any members of the Beverley Bell team.

Confirmation

  • Confirmation of a delegate booking will be sent in advance of the start date of a training course.
  • If a delegate’s attendance on a training course is deemed to be unsuitable by Beverley Bell Training Services Ltd., we will contact you. If confirmation of attendance is not accepted, payment will be refunded in full.
  • A delegate booking is only confirmed when both parties have agreed suitability and full payment has been made.

Pricing

  • Prices shown on the Beverley Bell Consulting Ltd. and Beverley Bell Training Services Ltd. website are current but may be subject to change.
  • Beverley Bell Training Services Ltd. reserves the right to make variations to published prices at any time.
  • All published pricing information is exclusive of VAT.
  • Subject to agreement with Beverley Bell Training Services Ltd., a change of delegate may be substituted at no additional cost, provided two working days’ written notice is given, and full payment has been made.
  • Delegates may transfer a confirmed course booking without any additional cost, provided that 14 days’ written notice is given, and full payment has been made.

Substitution

  • Subject to agreement with Beverley Bell Training Services Ltd., a change of delegate may be substituted at no additional cost, provided two working days’ written notice is given, and full payment has been made.
  • Delegates may transfer a confirmed course booking without any additional cost, provided that 14 days’ written notice is given, and full payment has been made.

Cancellation or Postponement of a course booking

  • If you have to cancel a confirmed course booking, the following charges apply:
  • more than 21 days before the course start date – receive full credit
  • less than 21 days, but more than 7 days – receive 50% credit
  • less than 7 days – the fee is payable in full
  • Beverley Bell Training reserves the right to change or cancel a training course due to circumstances beyond our control, such as force majeure, and, in that event, will advise delegates as soon as possible.
  • In the event of a course cancellation being made by Beverley Bell Training Services Ltd., every effort will be made to arrange for delegates to attend the next available course. Unfortunately, this cannot be guaranteed.

Refunds

  • If Beverley Bell Training Services Ltd. deems a refund is applicable, a payment will be refunded either in full or part, depending on the circumstances of the request.

Code of Conduct

  • Beverley Bell Training Services Ltd. is committed to providing the highest quality learning experience. In return, we ask all delegates to sign and abide by a code of conduct, which sets out our requirements and the part they play to ensure our training events are a safe and harmonious place, where learners can work hard and achieve their full potential.
  • Delegates who act in a disruptive manner, or are considered to be under the influence of drink or drugs, will have their course attendance terminated with immediate effect with the course fee forfeited.
  • Delegates are required to adhere at all times to instructions given to them by Beverley Bell Training Services Ltd. staff.
  • Beverley Bell Training Services Ltd. does not accept responsibility for personal belongings or vehicles left at our training premises.